Last Updated: 19 November 2025

This Privacy Policy describes how Turaballys (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from turaballys.com/lk/bange

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing & delivery address
  • Payment details (processed securely via third-party gateways; we do not store card numbers)

b. Automatically Collected Information

When you browse our website, we may collect:

  • IP address
  • Device details
  • Browser type
  • Cookies and tracking data
  • Browsing behaviour and analytics

c. Order Information

Includes:

  • Items purchased
  • Delivery details
  • Purchase history

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer service
  • Communicate updates and order confirmations
  • Improve website performance & user experience
  • Prevent fraudulent activity
  • Offer personalised recommendations (if opted in)

We never sell or trade your data with third parties.

3. Sharing of Information

Your data may be shared only with:

  • Delivery partners for shipping your order
  • Secure payment gateway providers
  • Service providers such as hosting, analytics, and customer support tools

All third-party partners are required to protect your data under strict confidentiality.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website performance
  • Save your preferences
  • Analyse user interactions
  • Personalise browsing experiences

You can disable cookies via browser settings, but some website functions may not work correctly.

5. Data Protection & Security

We use industry-standard security protocols to safeguard your information.
While we do our best, no online method is completely secure, and you acknowledge this inherent risk.

6. Data Retention

We retain your information for:

  • As long as required to fulfil your order
  • As needed for legal and accounting records
  • As necessary to improve customer service and product experience

7. Policy Updates

We may update this policy as needed.
The latest version will always be posted on this page.